Shipping Policy
Shipping Policy
We provide shipping within the United States, and we offer Free Delivery on all orders.
Shipping Cost & Regions
United States: Free Delivery
All prices and figures are listed in USD (US Dollars).
We do not charge any membership fees.
Transit, Handling & Order Cut-Off Time
Handling Time: 1–2 Working Days (Monday to Friday)
Transit Time: 5–8 Working Days (Monday to Friday)
Order Cut-Off Time: 2:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)
Delivery Terms
We use UPS and other reliable couriers to deliver products within the USA.
Change Of Address
We cannot change the delivery address once an order is in transit. If you need to update your address, please contact us within 24 hours:
📧 Email: support@monalleather.com
📞 Phone: +1 (762) 901-4391
Multiple Addresses
We do not provide shipping to multiple addresses for a single order. If you need multiple delivery addresses, place separate orders.
Wrong Address
If an incorrect address was provided and your package is returned to us, the customer will be responsible for reshipping costs.
Delayed Orders
Some delays may occur due to carrier or logistical issues. We will notify you if your order is delayed beyond 11 business days.
Tracking An Order
Once your order ships, you will receive a tracking number to track your delivery status.
Parcels Damaged In Transit
If your parcel arrives damaged:
- If present at delivery, please reject the package if possible and notify us.
- If delivered while you were absent, please contact us with photos.
📧 Customer Service: support@monalleather.com
Customer Support
Business Name: Monal Leather
Business Email: support@monalleather.com
Business Phone: +1 (762) 901-4391
Business Address: 4710 Autumn Alcove Ct, Kingwood, Texas 77345, United States
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)
